Jessica Goss, EngD Doctorate in Designing Human-Systems Interaction, joined Eindhoven Engine two years ago to research effective methods to support this group. Her work has been instrumental in shaping our approach.
Met Mij
Met Mij aims to connect individuals with basic literacy needs to the social services available in the Eindhoven region. Despite the presence of over 200 organizations, 8 out of 10 people initially find themselves in the wrong place, leading to feelings of shame and insecurity. By addressing this mismatch and the stigma faced by individuals aged 16 to 40—the hardest group to reach—we are creating an ecosystem where help is both accessible and effective. Our goal is to understand each person’s unique needs, connect them with the right local support, and build their confidence and independence by ensuring they receive the correct assistance on the first try.
A human-centric design approach & AI
We use a human-centric design approach combined with advanced AI technology to provide personalized and stigma-free assistance. Through “Mijke,” our WhatsApp matchbot, users can access services by simply typing or speaking a message. This method ensures ease of use and meets the target group where they are—online. By collaborating with local organizations, we continuously refine Mijke based on real-world feedback, creating a seamless connection between technology and human needs.
Working together with CSU
Most recently, Met Mij participated in CSU’s Innovation Award 2024 and advanced to the semi-finals. Although it did not win, CSU, a professional cleaning company in The Netherlands, recognized the potential of the solution and initiated further collaboration with Eindhoven Engine to test and refine Mijke with their employees. The ongoing tests made by the team have received positive feedback, offering essential insights to improve the tool and ensure it creates a meaningful impact for those it aims to support.
Building a more inclusive Eindhoven
Join us in making Met Mij a reality!
Whether you want to test the tool, contribute your technological expertise, or support us with funding, your involvement is invaluable. Together, we can create a future where everyone has access to the support they need, exactly when they need it. Let’s build a more inclusive Eindhoven and expand this vision to other cities and countries.
Inclusive society
In the Netherlands, 2.5 million people struggle with reading, writing, arithmetic and/or digital skills. These people are confronted with immense challenges on a daily basis, which seriously hinders their participation in society. Eindhoven Engine emphasizes the urgency of this problem and the need for action.