course
Online
Free
Session 2 – Insight in some tools
Part of the Business Model Innovation in an Exponential World course
Assignments
Team assignment 1: Make an empathy map of one particular focus group
Team assignment 2: Integrate the results of the empathy map in the item tree; be creative and bold
Personal assignment: Work on your empathy-based stories for your PTJ – see roadbook
Lesson materials
Session specific resources